The study looked at best practice at GE, Citigroup, UPS, Allied Signal, 3M, Honeywell, Coca-Cola, Pepsi and Wells-Fargo. Here are some of the specific qualities and skills of a highly rated executive:
- Has a business perspective that is much broader than just one function or area
- Challenges the status quo to grow the business
- Focuses on growth opportunities and capital-efficient investments
- Invests time in customer or client-facing activities in order to better understand their needs
- Holds all members of staff accountable for continuously improving processes
- Thoroughly analyses opportunities and risks and showing solid judgement in making choices
- Drives collaboration among individuals and groups
- Creates an environment that values diverse backgrounds and perspectives
- Moves quickly to address problems with mediocre or poorly performing team members
- Willingly takes risks on high performers to stretch and develop them
- Creates positive energy and shows leadership in the face of challenges, inspiring others to follow their lead
- Balances talking and listening to foster candid dialogue
- Translates strategies into specific goals, tactics, action plans and deliverables
- Brings to the surface and resolves conflict with minimal noise
- Generates pragmatic, simple and sensible solutions to complex problems
- Displays personal courage, taking a stand on controversial and unpopular issues and making tough business and people decisions
- Is insightful about personal mistakes and failures, learning from them and moving on
- Puts the interests of the company ahead of their own agenda.
Postscript
Source: www.workforce.com/archive
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