Paul Dollin, WSPā€™s enthusiastic new UK boss, has no intention of ā€™waking up Americanā€™. So the former Atkins man intends to grow the UK business by
pushing even harder into infrastructure, particularly rail and nuclear. Just donā€™t expect to see any more Shards going up

Paul Dollin has only been at WSP for four months, but sitting in the companyā€™s Chancery Lane office, he already seems remarkably at ease. Perhaps thatā€™s because thereā€™s one question, at least, that heā€™s expecting. ā€œPut it this way, if I had a pound every time Iā€™ve been asked it since Iā€™ve been here, I wouldnā€™t have needed the job,ā€ he says.

The question, of course, is how WSP compares to Atkins - its rival engineer, its closest peer on the London Stock Exchange and Dollinā€™s employer for the past 11 years, latterly as managing director of its design and engineering business. ā€œYou know, although we do similar things, weā€™re pretty different. And thatā€™s about history and heritage. WSP came from the private sector and breeds a different culture as a result of that.ā€

Different is also a word you could apply to Dollin. In a corporate world, where many managing directors seem almost interchangeable, the new head of WSPā€™s UK business stands out for his straight talking and roguish personality - a juxtaposition of extreme confidence and self-deprecation.

But does this character - who once gambled all his money in a start-up business venture, harboured dreams of becoming a nuclear physicist, and is just shy of his 40th birthday - have what it takes to achieve what he has been hired to do: in his words, ā€œmake the UK division of WSP bigger and better than it is todayā€?

Dollin is in no doubt about his first priority at WSP - and thatā€™s to better position the UK business for the current market. ā€œRecessions can produce a lot of navel gazing, but weā€™ve got to get into the position where we recognise this is the market weā€™re in, not use it as an excuse and start finding clever and innovative ways to improve the business despite the difficulties,ā€ he says.

WSP delivered a steady performance in its last set of results - for the six months to 30 June, group turnover was Ā£354.4m (Ā£376.9m in 2009), and profit before tax and exceptional items was Ā£17m (Ā£17.7m in 2009). Of this, the UK accounted for Ā£4.4m on turnover of Ā£111.8m.

Dollin says that in the short term, he is focused on ā€œimproving efficiency and the companyā€™s margin and cash positionā€. This last is something he feels particularly strongly about, after an ill-fated attempt at running his own consultancy in the City in the nineties. ā€œI had great fun for a short period and learned lots of hard lessons,ā€ he says with a smile. ā€œThat included the importance of cash. We didnā€™t run out of profit, we ran out of cash. And thereā€™s nothing like spending your own money to remind you of the good old saying, ā€™revenue is vanity, profit sanity, and cash is kingā€™.ā€

To achieve these aims, he says WSP will take a more focused approach to the sectors it works in. This will include a push into infrastructure, namely the rail and energy markets. ā€œI think we can do a lot more in rail. Our culture is based very much around working in the private sector, so as some of the public and quasi-public clients in sectors such as rail are
struggling with funding, we can help because weā€™re used to working for quite challenging and demanding clients, and coming up with innovative solutions.ā€

He says the companyā€™s skills are readily transferable to growth in the energy sector. ā€œWeā€™ve got lots of good civil skills weā€™re used to employing in the transportation field, and know how to deliver a cost-effective solution. That will be applicable in a lot of large-scale thermal opportunities - read nuclear.ā€

He says the UK division will harness WSPā€™s global expertise in this area - the company is working on the Olkiluoto power station in Finland - to aid its push into the market. WSP is not yet tied into alliances, but Dollin says he ā€œwill look at opportunities as they come upā€. These might be ā€œmore European than they are UKā€, he adds, reflecting the uncertainty that surrounds the new build programme under the new government.

Another area where WSP is making a move is the green retrofitting sector. The company recently formed a joint venture with Brookfield - Brookfield Green - to push into the market, and Dollin identifies this as an area where the company can really move forward. ā€œCapital has dried up, but people still need quality accommodation, whether residential or commercial, and people will be looking at how they can adapt their existing assets. Obviously, there is a big driver now on being compliant and minimising the impact on the environment.ā€

The company, like a growing number of firms in the consultancy sector, is also operating a small management consultancy arm. ā€œIt offers us a good opportunity because itā€™s something we do already, particularly around advisory services for raising funding and structuring deals. Obviously, finance with a technical bent is going to become increasingly important, as thereā€™s not as much money around as there used to be.ā€ Doing more in these sectors, particularly infrastructure, means the company will become more selective in the property sector - traditionally one of its main stamping grounds. The commercial glamour projects, such as the Shard, which have become synonymous with WSPā€™s engineering skills are also inevitably going to take a back seat in the current climate.

ā€œIā€™d love to be able to say thereā€™s a market for lots and lots of Shards around the UK - but it might be a little bit limited,ā€ says Dollin, who lists the Renzo Piano-designed tower as his favourite building. ā€œBut,ā€ he almost shouts in his enthusiasm, ā€œthe world market is there! We work round the world from the UK as well, and where we have world-class skills, or are following existing clients around the world, weā€™ll do it.ā€

Dollin believes it will be 2013-14 before there is a private sector market in the UK ā€œthat works againā€, but says he is seeing signs of green shoots. ā€œPeople will start thinking about investing today to get in a position for that sort of timescale in property. Whether it will offset any downturn in the public sector - well, itā€™s difficult to say itā€™s going to balance that out.ā€
WSPā€™s UK business is roughly evenly balanced into thirds between the public, private and regulated sectors, which Dollin describes as ā€œa good platformā€.

Although, like all firms, WSP has been hit by public sector cuts - Dollin attributes 50 redundancies made in July to the public sector downturn - he does not expect ā€œmuch more material impactā€ on the business. He will not rule out more redundancies, though, and says, ā€œJob security is a concern for everyone, and you can never say neverā€. But he emphasises that he wants to take the focus ā€œoff downsizing as soon as thereā€™s not enough work, and focus on winning the workā€. He adds: ā€œWeā€™re a people business and we need to fight for job security, because without our people and motivation we donā€™t have much.ā€

After significant international expansion, the UK now only makes up 30% of turnover for WSP as a whole. But Dollin insists the market is ā€œvery importantā€ to the group. ā€œWeā€™re a UK listed business, and there are lots of skills weā€™ve got in the UK that will help us to develop and grow other geographic regions around the world.ā€ When asked if this proportion could change in future, he smiles with characteristic assuredness. ā€œIā€™m here to grow the business and make more money. So fingers crossed for WSP that it stays at 30%, because everyone else will be growing their part of the business at the same time.ā€ He pauses: ā€œYou never know, we might become bigger again.ā€

Here he points to WSPā€™s track record for expansion. ā€œWSP has grown enormously. It understands how to grow through acquisition and organic growth. By doing some relatively simple things that Iā€™ve talked about, weā€™ll improve our cash position and make ourselves much stronger. Weā€™ll go through the current UK market ups and downs, and in a year or so weā€™ll come out in a good place and be looking for growth again.ā€

Dollin says he is ā€œnot surprisedā€ by the consolidation now taking place within the consultancy sector. ā€œItā€™s been talked about for as long as I can remember, and itā€™s actually quite nice when it starts happening as itā€™s not just about a talking shop.ā€ He says he fully expects CH2M Hill, the US engineer, to continue its hunt in the UK after its failed bid for Scott Wilson, and says he has ā€œno doubtā€ that the current trend for purchases by overseas firms, and those from the US in particular, will continue.

So where is WSP in all this? ā€œWSP is mindful of it. We have to demonstrate through performance that we are delivering value to our shareholders, and weā€™ve got to look for growth. But, he insists, ā€œWSP is not for sale.ā€ From his point of view, this is definitely a good thing. ā€œI wouldnā€™t want to wake up American tomorrow. It would really defeat the point of coming to WSP. And I donā€™t think we need it - we can do well on our own.ā€

Paul dollinā€™s CV

1996-98 - Engineer, British Energy
1998-99 - Director of a start-up consultancy business
1999-2000 - Various project management roles, Atkins
2000-02 - Alliance manager, Atkins
2002-03 - Director of project management and engineering services, Atkins
2003-05 - Managing director of nuclear business, Atkins
2005-07 - Managing director of Atkinsā€™ businesses in the nuclear, conventional and renewable energy sectors
2007-09 - Managing director of its regional property design arm
2009-10 - Atkinsā€™ group managing director of design and engineering, and executive board director
June 2010-present - UK managing director, WSP and executive director of WSP Group

Things you wouldnā€™t guess about Paul Dollin

He has a PhD in graphite 
ā€œIā€™m a material scientist by training - even though I have a B.Eng - so I understand how a bit of steel breaks. Or at least I did when I did my degree. Unfortunately - or fortunately - I donā€™t use that knowledge in my job.ā€

He wanted to be a nuclear physicist when he was 13 
ā€œI sort of, almost, made it - apart from physics, which was a bit too difficult.ā€

He doesnā€™t own a car 
ā€œI gave up my car in 2006. I would love to say it was purely for environmental reasons, but it was more for safety reasons and quality of life. If you drive a lot of miles and do a full dayā€™s work, itā€™s very tiring. [Not driving] has had a huge knock-on benefit in that my children understand that getting in the car damages the environment.ā€