Nick Cuffe
- Features
Get it right: Plumbing and electrical
The Annual Customer First Survey carried out on behalf of Zurich Insurance ¾«¶«Ó°ÊÓ Guarantee is in its fourth year. The survey provides information on customers' satisfaction with their new homes. This year's survey shows a growing frustration with plumbing and electrical installations. Problems can usually be attributed to errors in ...
- Features
Get it right: Roofing
Recent years have brought increased rainfall and wind speeds, and images of floods and storms have become commonplace.
- Features
Get it right - doors and windows
It seems problems with windows in new homes are all too common. Zurich ¾«¶«Ó°ÊÓ Guarantees’ annual Customer First Survey of new homebuyers showed that 43.6% of respondents had problems with the windows in their new homes in 2002. Water penetration through the building envelope comes high on the list of ...
- Features
Get it right: Factory-produced systems
The Egan report highlighted the need for off-site manufacture to increase the quality of the end product and to reduce programme times.